For successful AI adoption, managers should focus on a different movie to drive transformation

When it comes to Artificial Intelligence, people watch the wrong movie. They fixate on “The Terminator,” but the real risk is seen in Disney’s “Fantasia.”

In Terminator, an all-powerful, faultless AI becomes sentient, decides that humans are the enemy, and sets off a nuclear apocalypse. In Fantasia’s “The Sorcerer’s Apprentice,” Mickey Mouse puts a spell on a broom to make it do his work. The broom goes rogue, continually pouring buckets of water into an overflowing well. When Mickey smashes the broom...