Costco borrows tech upgrade from competitor to boost member experience
Costco has made several changes to enhance the shopper experience, its CEO said during an earnings call last month.
The big-box retailer has streamlined the checkout process to make it fast and more efficient, meaning shoppers are in and out of stores faster, freeing up parking spaces for others, TheStreet reported.
"In the warehouse implementation of scanning memberships at entry, the Costco Digital Wallet and pre-scanning small- to medium-sized baskets is leading to better member...