Citi has quietly built a 4,000-person internal AI workforce

Citi now has a team of around 4,000 internal AI helpers.

Citi

• Citi's AI accelerators and champions program takes a bottom-up approach to spreading the technology.
• Around 4,000 employees have volunteered to become accelerators and teach peers about AI use cases.
• One champion said he devotes between three and five hours each week to the program.

At Citi, some of the people leading the Wall Street bank's AI push aren't part of a specialized tech team. They're colleagues a few desks over.