Verizon issues $20 Credits to customers affected by outage

By Kelcee Griffis, Bloomberg

Verizon Communications Inc. said it would issue $20 credits to customers affected by a widespread service outage on Wednesday, which it attributed to a “software issue.”

“Yesterday, we did not meet the standard of excellence our customers expect and that we expect of ourselves,” Verizon said in a statement Thursday morning. The company is offering $20 account credits, which should cover “multiple days of service.”

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