Verizon says it'll credit customers $20 after its service outage . Here's how to claim it.

Verizon was down for tens of thousands of customers for most of the day on January 14, 2026.

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• Over 170,000 Verizon customers reported a service outage on Wednesday.
• The outages lasted more than 9 hours.
• Verizon said it will provide affected customers with a $20 account credit.

Verizon is offering an account credit after a service outage affected tens of thousands of customers on Wednesday.

A Verizon spokesperson told Business...