I pay Netflix $200+ a year. I can’t even see the account settings

I help family members with account management. (Kind of the unofficial side job of all of us tech-minded folk.) I know I’m not alone. Netflix, however, seems to think it must be completely unusual. Last month, I stopped being able to see settings for an account I pay for.

Pay for. Not use. I don’t think I’ve watched anything on that account since maybe early 2025, and that was already rare.

This, of course, is a side effect of Netflix’s rabid crackdown on users logging into accounts when not at home.