Verizon outage: Why your phone says SOS, what we know so far

Updated on Jan. 14 at 11:51 p.m. ET: Verizon states that the outage has now been resolved, though hasn't yet shared any details on what caused it. If you're still having difficulty connecting to the network, Verizon recommends restarting your device. The company also confirmed again that it will provide account credits to impacted customers.

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Updated on Jan. 14 at 9:22 p.m ET: Verizon has posted an update about the situation on X...