United Airlines CEO Promises 'Surprises' For Customers in 2026

United Airlines already has some major changes planned for the upcoming year, but it sounds like the company has some "surprises" planned for customers that it has not yet revealed.

During a recent letter sent to United Airlines staff, CEO Scott Kirby teased some "surprises" that will be coming later this year.

United Changes Already Planned

As Edward Russell of The Points Guy points out, United Airlines already has a number of high-profile changes planned for 2026. Those changes include:

• The debut of its new...