Telecom subscriber churn stays high as competition heats up

TRAI data through much of 2025 show monthly MNP requests consistently at 14-15 million, indicating persistently high churn. Cumulative MNP requests crossed the 1 billion mark in July 2024 when India was processing around 11 million porting requests per month. Ever since, churn has remained elevated at 12-15 million, with cumulative MNP requests crossing 1.23 billion in November 2025.