Manual Billing Costs Banks $98.5 Million Every Year

Banks have spent years tuning front-end digital experiences, yet a growing share of revenue risk now sits deeper inside the institution, where billing logic, pricing governance and data visibility intersect.

That is the central message of the PYMNTS Intelligence Digital Financial Services Tracker, “From Back Office to Bottom Line: How Modern Account Analysis Empowers Treasury Management.” The report argues that account analysis, long treated as a routine back-office function, has become a frontline determinant of revenue integrity...