I advise Citi's ultra-wealthy clients on their art. I always take these precautions when entering their homes.

Carla Caputo says she always follows a few key rules when in clients' homes.

Citigroup

• Carla Caputo helps coordinate art purchases and collections for Citi's high-net-worth clients.
• She always takes a few key precautions when entering clients' homes.
• Caputo also manages shipping logistics, from arranging freight flights to dealing with huge crates.

This as-told-to essay is based on a conversation with Carla Caputo, the art collections manager and a senior...