New iPhone scam tricks owners into giving phones away

Getting a brand-new iPhone should be a moment you enjoy. You open the box. You power it on. Everything feels secure. Unfortunately, scammers know that moment too. 

Over the past few weeks, we've heard from a number of people who received unexpected phone calls shortly after activating a new iPhone. The callers claimed to be from a major carrier. They said a shipping mistake was made. They insisted the phone needed to be returned right away. One message stood out because it shows exactly how convincing and aggressive this scam can be.