“Race to the bottom”: American Airlines cuts bonus miles for economy flyers
American Airlines is facing renewed criticism after quietly changing its loyalty program to exclude basic economy passengers from earning bonus miles or loyalty points.
The policy shift, which took effect this week, is the latest example of airlines cutting perks for cost-conscious travelers while insisting the changes are necessary to “remain competitive.”
For many flyers already frustrated by rising fees and shrinking benefits, the move feels like yet another signal that...