Jeff Burkhart: Some people learn things the hard way

Jeff Burkhart (Photo by Lou Lesko)

The two women had been at the bar for nearly an hour. They had enjoyed drinks and appetizers. They weren’t in any rush, and we weren’t there to rush them. But things do progress. Nothing is ever static, especially not in a bar.

Everyone is different. Some people are in and out. Some people linger. And many are in between. The trick in the service business is to never mix the two up — no matter what you do. A lingerer doesn’t want to be rushed, and a quickie doesn’t ever want to wait.