IRCTC received 6,645 complaints related to food quality in 2024-25: Railway Minister Ashwini Vaishnaw

In 2024-25, Indian Railways received 6,645 complaints about poor food quality, leading to fines in 1,341 cases. The Railway Minister addressed concerns about food quality and contract transparency raised by an MP. IRCTC awards catering contracts through a transparent bidding process and implements measures to maintain food quality, including CCTV monitoring and designated base kitchens.