Always on, always tired, sometimes rude – how to avoid the ‘triple-peak trap’ of modern work

A groaning inbox by 6am? Nanci Santos Iglesias/Shutterstock

If your first task of the day is triaging a bulging inbox at 6am, you are not alone. A recent Microsoft report headlined “Breaking down the infinite workday” found that 40% of Microsoft 365 users online at this hour are already scanning their emails – and that an average worker will receive 117 emails before the clock rolls around to midnight.

But that’s not all. By 8am, Microsoft Teams notifications outstrip email for most workers...