AI is slowly transforming the cold chain, the supply chain that handles your ice cream and deli meat

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• In cold warehouses, AI can prevent costly product damage and assist with worker safety.
• Cold-chain providers are exploring how digital twins and AI agents could improve efficiency.
• This article is part of "How AI Is Changing Everything: Supply Chain," a series on innovations in logistics.

When a shipment of refrigerated or frozen goods arrives at a Lineage Logistics warehouse, machines spring into action. Computer-vision technology scans pallets and logs data on customers...