Statewide 911 Outage That Disrupted Emergency Services in Pennsylvania Believed to Be Caused by IT Error

Pennsylvania experienced a statewide 911 outage on Friday, affecting emergency call services across multiple counties.

The issue is believed to have been caused by an IT problem with a third-party contractor associated with the Pennsylvania Emergency Management Agency (PEMA).

The outage began around 2 p.m., with reports of intermittent failures in 911 connectivity. Some calls were dropped, while others connected without providing location or caller ID information to dispatchers.