Amazon's AI bot Rufus is a year old. It hasn't improved much.

Getty Images; Alyssa Powell/BI

• Amazon debuted Rufus, an AI chatbot, last year. It's supposed to help you shop.
• Rufu answers questions about specific products or recommends items. I didn't think it was that great last year.
• I thought I should give it another chance this year. Here's what I thought.

It's one year in for Amazon's AI bot — named Rufus — that promised to help answer all your product questions.

So, just in time for Amazon Prime Day, it's time to ask: How's Rufus working?