We won’t solve our gripes just ‘sitting on the sofa’

Scrolling through the archive of complaints received by the Cyprus Consumers’ Association (supplied by the CCA, with personal data redacted of course), makes for illuminating reading.

“In July 2025 I travelled from Larnaca to Warsaw with [XYZ airline] and my flight was delayed by six hours. I complained in writing to [XYZ], who replied that they weren’t responsible for the delay…” begins one, going on to say that the department of civil aviation has found in their (the complainant’s) favour...