New policy by local electricity authority not fit for purpose

I am reaching out to bring attention to a recent policy change by our local electricity authority that is causing concern among many residents and deserves public attention.

As of now, individuals who need to request a payment plan are required to appear in person at the authority’s offices. This decision poses major problems for the general public, including:

• The offices close daily at 13:45, which overlaps entirely with standard working hours, making it extremely difficult...