Capillary Technologies’ DRHP highlights rising competition, AI impact on business

Capillary Technologies, a customer engagement and loyalty tech provider, has filed its DRHP for an IPO, aiming to raise Rs 430 crore. While revenue increased to Rs 598 crore, the company acknowledges increasing competition and the potential impact of AI on customer reliance. Capillary plans to invest in R&D and acquisitions to maintain its competitive edge in the evolving market.