Amazon CEO tells employees to expect cuts to white-collar jobs because of AI

Amazon CEO Andy Jassy

REUTERS/Brendan McDermid

• Amazon CEO Andy Jassy said that generative AI is changing the company's workflow.
• He said that in addition to "efficiency gains," he expects that AI could mean white-collar job cuts.
• It's unclear exactly how widespread the reduction in force could be — or when it will happen.

Amazon CEO Andy Jassy has a blunt new message about AI: It is going to "reduce" the company's workforce in the next few years.

"As we roll out more Generative AI and agents...