Scale AI documents show Google extensively using ChatGPT to improve its AI chatbot: 'Make it BETTER than GPT'

Getty Images; Alyssa Powell/BI

• Scale AI contractors used ChatGPT to improve Google's AI chatbot responses, documents showed.
• Hundreds of internal Google Docs about the effort were left public by Scale AI.
• Scale AI and Google denied using ChatGPT to train models.

In 2023, Google was in a race to catch up with ChatGPT — and it turned to ChatGPT itself to do it.

Hundreds of documents obtained by Business Insider reveal that Google's contractors at Scale AI systematically used ChatGPT to improve Bard...