Software glitch causes extra charges for some commuters using OMNY

NEW YORK (PIX11) -- Have you noticed delays in charges appearing in your OMNY account?

According to the MTA, temporary software updates were causing the delays, which have since been resolved.

More Local News

MTA Chief Customer Officer Shanifah Rieara sent PIX11 News the following statement: "

“We understand the concerns some customers have had related to delays in charges appearing on accounts for trips taken. We worked aggressively with our call center team...