AI has a resilience problem. Designers and researchers can help fix it

2012. I walk out of a gastroenterologist’s office with a brochure titled “Your Life With Ulcerative Colitis.”

What the brochure doesn’t say: A month later, I will wake up on the day of a critical midyear design presentation feeling too nauseous to leave my apartment, and will have to spend several weeks at my parents’ house, where I will miss several more midterms. A year later, I’ll stand at a boarding gate and feel too sick to take a five-hour flight and meet with potential graduate school advisers.