The AI mistake companies are making — and how they can fix it, according to a BCG tech leader

Companies struggling with AI might need to narrow their focus, said Boston Consulting Group's Sylvain Duranton.

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• Some CEOs are asking when they'll make money from AI, BCG's Sylvain Duranton told Business Insider.
• He said the biggest factor in succeeding with AI isn't the tech, but changing how people work.
• Duranton said it can be tough to see gains from AI because the tech can be difficult to scale.

Like a first date that's gotten awkward...