Southwest Airlines Announcement Sparks Outrage

Southwest Airlines made a rather significant announcement this week as the airline charts its path forward after ending its longstanding policies of open seating and free checked bags. But that announcement did not exactly go over well with its customers.

The airline announced the decision to ditch open seating and free checked baggage last month, in an attempt to modernize and boost profits. To help replace the previous longstanding policies, the airline announced four new fare bundles ...