Meta's AI chatbot business seems like a headache that isn't worth the risk

Getty Images; Tyler Le/BI

• Meta's AI chatbots are under scrutiny for allowing sexual talk with teens (as the John Cena chatbot, no less).
• Meta doesn't make money directly from people talking to user-generated AI chatbots.
• So why doesn't it just get rid of them? They're only causing problems.

If I were running Meta, I'd do a few things differently, starting with improving Facebook Marketplace search. But one big thing I'd do on day one? Get rid of all those user-generated AI companion chatbots.