New Southwest Airlines Policy Hurts Budget Customers Even More

Southwest Airlines used to be an airline popular with customers on a budget before ending its free bag policy. Now, the airline has made yet another major change that hurts budget-conscious customers even more.

Last month, Southwest Airlines sparked widespread outrage when the airline announced that it would be ending its longstanding policy of two free checked bags per customer, instead moving to charge most customers for checked bags. Now, the airline has announced the end of another customer-friendly policy.