Stripe's CEO has customers join manager meetings to share feedback — and Elon Musk says it's a 'good idea'

Patrick Collison says he brings customers into exec meetings.

Stripe

• Patrick Collison said Stripe invites a customer to leadership meetings every two weeks.
• The fintech CEO says it sparks new ideas — even with other feedback systems in place.
• Elon Musk gave the move his seal of approval on X, calling it a "good idea."

Stripe CEO Patrick Collison has a direct way to get customer feedback: invite them to management meetings.

Collison shared a post on...