Mum given £50 compensation after Royal Mail lost her son’s ashes in the post

Post officials refused to give the distraught mum the maximum £20 compensation payout (Picture: Getty Images)

Royal Mail told a grieving mother her son’s ashes were worthless after they were lost in the post.

Post officials refused to give the distraught mum the maximum £20 compensation payout, saying the remains had ‘no intrinsic value’.

The extraordinary communication came after the mum lost her 27-year-old son to suicide two years ago.

She was living in Somerset at...