Huge banking rule change that could cost YOU £250 extra and how to avoid it

A HUGE change is kicking in from this month that could end up costing savers more if they make a complaint.

From April 1, the Financial Ombudsman Service (FOS) has begun charging third-party claims firms a fee for passing complaints to it on behalf of consumers.

You can complain to the FOS about regulated financial services firmsGetty - Contributor

If you use a regulated financial services company such as a bank, pension provider or investment firm, you can make a complaint...