Topeka rolls out new '311' hotline

TOPEKA (KSNT) - Topeka is rolling out a new communications tool to help locals find answers to their questions fast.

The City of Topeka announced on Tuesday, March 25 that it has created a new hotline for people who have questions about city services. People will soon be able to call "311" for non-emergency needs.

Callers will be sent directly to the city department best suited to answer the questions they have. City Manager Robert Perez said the 311 hotline should help streamline customer service.