Balance these 2 factors if you don’t want your emails to be misunderstood

By acknowledging email’s potential pitfalls while embracing its capacity for clear, warm, and professional communication, we can transform this source of workplace stress into a tool for building stronger professional relationships.

Email continues to be the preferred method for workplace correspondence. Yet, this straightforward form of communication carries significant potential for misunderstandings. In March 2024, my company Babbel commissioned the international market research agency...