AT&T will credit you for a day’s service after some fiber or wireless outages

Illustration: The Verge

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that includes bill credits for a day’s service when the outage meets certain thresholds, reports Reuters. The new automatic-credit program covers both AT&T fiber and wireless services.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the outage meets its criteria.