‘We cannot refund you. We cannot replace the item’: Target shopper orders $500 Meta Quest 3. Then she opens the box

A woman claims that she bought a Meta Quest 3 from Target, suspecting nothing was wrong with the device when the sealed box was delivered to her.

Then Christmas came, and the woman gifted it to her fiance. The box, regrettably, did not contain what they were expecting it to contain—but Target won't issue a refund.

The video documenting the dissatisfaction comes from Detroit-based creator Krissy Rushlow (@krissyrushlow). She posted her video on Dec. 27, and it has gotten more than 100,000 views as of this writing.