Experian accused of failing to properly investigate consumer disputes

A top watchdog agency for consumer finance has accused the credit rating company Experian of failing to properly investigate consumer disputes.

In an announcement Tuesday, the Consumer Financial Protection Bureau (CFPB) said it had sued the company for unlawfully failing to investigate consumers' issues.

“The CFPB alleges that Experian does not take sufficient steps to intake, process, investigate, and notify consumers about consumer disputes, resulting in the inclusion of...