The key tool to keep your shop healthy

As consolidation trends continue to reshape the automotive aftermarket, the key to survival for service shops lies in investing in training and career development for technicians.

That was the advice from Bob Cushing, president of Worldpac who emphasized the critical role of training in maintaining a healthy, independent business.

There is growing pressure on smaller service shops to adapt and invest in their workforce or face the risk of being acquired by larger players in the industry...