Fury as Barclays paid customers £45 each to pretend to be blind or deaf to test staff

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BARCLAYS bank bosses have been slammed after they paid customers to pretend to be blind or deaf to test staff.

Mystery shoppers got £45 each to visit branches with real or fake issues, such as mobility, hearing or visual impairments.

They reported back on how staff reacted to 1,600 vulnerable customer visits.

Research firm Ipsos was hired to recruit ­customers with Barclays accounts for the roles.

A Barclays instruction sheet reveals...