‘Costco auto program’: Car shopper says Toyota dealership worker is not willing to negotiate. Is that normal?

Buying a car can be both exciting and stressful, as TikToker Haley Harrison (@haleyharrison__) recently shared in a video about her experience navigating the process for a Toyota. 

Her clip, which has garnered over 2,800 views at the time of writing, offers a relatable glimpse into the ups and downs of negotiating at a dealership. And it highlights a recurring issues at modern dealerships.

“We are car shopping right now, which is super exciting, but it’s also super stressful,” Harrison begins.