The first thing Doug Wilson, the CEO of Highland Titles, brings up in our interview is a spot of bother he got into with the Advertising Standards Authority about 10 years ago.
A man – ‘not a well man’, as Doug puts it – reached out to the ASA to say the company had fooled him into thinking he had bought a seat in the House of Lords.
‘Don’t be ridiculous,’ he remembers telling the watchdog.