After missing flight, doctor fights Uber India and wins Rs 54,000 as damages, taxi aggregator found guilty of poor service

Uber India taxi: After booking confirmation a Uber taxi failed to turn up causing a doctor to miss his flight. State Consumer Commission said, "​While it is true that the Appellant provides a platform for connecting riders and independent driver-partners, it is equally true that the Appellant, by offering such a platform and facilitating transportation services, assumes an obligation to ensure that the services offered through its platform are delivered as promised and in a timely manner."