Delhivery sees next big buck from smaller towns as merchants take to ecommerce frenzy

Smaller cities are the source of more than a third of Delhivery's small and medium businesses (SMBs). Mohammed Ali, head of SME business at Delhivery said that cities that once only sold raw materials are shifting to add value to realise better margins. Cities like Surat and Jaipur which previously concentrated on raw materials are now moving into manufacturing and design.