Retailers, like Walmart, keep flip-flopping on their self-checkout policies. For example, sometimes Walmart employees enforce a "15 items or less" policy at self-checkout, and sometimes they don't
And it's getting really annoying for customers. For some, it might be the last straw.
Woman denied self-checkout over too many items
In a trending video with more than 42,000 views, Walmart customer Julie Ann (@disneygirl73) said she's over shopping at Walmart after this experience.