‘Heard of this?’: Best Buy customer tries to price-match item. Then a worker intervenes

Every shopper has had this experience: You buy an item, only to find it on sale a few days later.

When this happens, shoppers are often forced to simply grin and bear it. However, some stores offer “price match” policies for sales, where one can return to the store during a sale and have the difference between their purchase price and the sale price refunded.

This isn’t the only way price-match policies work. In some cases, stores will price match with competitors, ensuring...