ENERGY suppliers are letting down millions of households with broken smart meters despite strict rules which say they must fix them.
Around 36million households have a smart meter but one in ten of them do not work, official figures reveal.
One in ten smart meters are in “dumb mode” and do not send readingsGettyThese smart meters are stuck in “dumb mode”, which means they cannot send automatic readings to energy providers and households cannot track their usage.
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