‘I got written up for refusing to pester people’: Shopper walks out of Lululemon after being approached 6 times in 10 minutes. But are the workers at fault?

There's good customer service, and then there's pestering. It seems some stores don't know the difference between the two—and it's costing them customers. A Lululemon shopper says companies need to learn the distinction between what actually makes for a good shopping experience and what will turn people off.

In case you're not familiar with the brand, Lululemon is a popular athleisure brand. It is known for its expensive leggings (which can easily cost $98 to $118 retail) and loyal fanbase.