Thousands of renters could be owed compensation up to £20,000 over issues including mould and leaks – how to complain

RENTERS in social housing could be entitled to thousands of pounds in compensation for issues such as broken lifts, leaks and damp – but many do not know their rights.

Landlords are responsible for making any repairs to a property and ensuring that tenants have hot water, heating and power.

But some landlords fail to fix problems, forcing tenants to live in damaged or low quality homes.

If...