‘If I’m driving on the interstate my window has to be down’: Woman buys Jeep Cherokee. Then she encounters an unexpected issue—and she’s not alone

Jeeps have earned a reputation for unreliability, with Repair Pal ranking it 15 out of 32 for all car brands. Recently, a woman had to rent a loaner car after her new Jeep Cherokee started having problems, and viewers were able to relate.

In a video with over 27,000 views, TikTok user Melissa (@melissa.rp7) films herself as she's parked in front of a Jeep dealership.

“So, I’m here, dropping off my Jeep,” she says. Then, she flips the camera to herself, placing her hand on her cheek, and sighs out of frustration.